Last Updated: 2026/03/30
Company Registration Information
At timbriex, we are dedicated to providing our customers with the best possible service. Whether you have a question about our products, need assistance with an order, or want to provide feedback, we're here to help. Please refer to the information below to find the most convenient way to reach us.
How to Reach Us
Phone
For immediate assistance, please call us at +86 18325164218 during our business hours. Our customer service team is ready to assist you with any inquiries you may have.
Feel free to email us anytime at service@mail.timbriex.com. We strive to respond to all emails within 24 hours during weekdays.
Company Address：重庆市南岸区南坪街道珊瑚路4号1栋1层3号
Customer Service Hours
Our dedicated customer support team is available to assist you from Monday to Friday, 9 AM to 6 PM. Please note that we are closed on weekends and public holidays.
Key Contact Information and Policies Summary
Below is a quick reference table summarizing our key contact details and related policies:
| Aspect | Details |
|---|---|
| Phone Support | +86 18325164218 |
| service@mail.timbriex.com | |
| Office Location | 重庆市南岸区南坪街道珊瑚路4号1栋1层3号 |
| Support Hours | Mon-Fri: 9 AM - 6 PM (Closed weekends/holidays) |
| Order Processing Time | 1-2 days |
| Delivery Time | 5-7 days |
| Return Period | 14 days |
| Refund Processing | 7 days |
| Payment Methods | Visa, MasterCard, American Express, Afterpay, PayPal |
| Customs Duties | Buyer responsibility |
Additional Information
Thank you for choosing timbriex. We look forward to assisting you and ensuring your satisfaction with every interaction!
